<\/strong>Empathy is not about simply agreeing with everything or feeling exactly the same way. It is the attitude of understanding what the other person is feeling and acknowledging that those feelings are valid. When there is empathy, team members feel, \u201cThis is a safe space.\u201d This sense of psychological safety makes conversations deeper and more productive.<\/p>\n\n\n\n
Empathy can be divided into Cognitive Empathy and Emotional Empathy.<\/p>\n\n\n\n
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1. Cognitive Empathy Cognitive empathy is an effort to understand a situation from the team member's perspective. Instead of feeling the emotion yourself, you understand the logic: \u201cThere is a reason for them to feel this way.\u201d \u201cWith that schedule, the pressure must have been huge. What part was the hardest for you?\u201d <\/p>\n\n\n\n 2. Emotional Empathy Example: If a team member says, \u201cI felt so upset when the report I worked so hard on was rejected immediately,\u201d a leader can respond Empathetic Leaders Help Teams Grow This is the beginning of trust. And trust changes everything\u2014from individual growth to team atmosphere and performance. Empathy is not a talent; it is a leadership skill that can be practiced. #Leadership #1on1 #EmpatheticLeadership #Listening #LeaderCoaching #Communication #OrgCulture #LeaderTraining #BusinessCoaching #GrowthMindset #PsychologicalSafety #CoachingSkills<\/p>\n\n\n\n Leader's one-on-one book Youtube in Korean
<\/strong>\"I understand why you felt that way.\"<\/p>\n\n\n\n
Example: If a team member says, \u201cI\u2019ve been very stressed lately because of the project schedule,\u201d a leader can respond <\/p>\n\n\n\n
\u201cIt\u2019s completely understandable that you felt stressed in that situation.\u201d
Don\u2019t rush to fix the problem. Show that you understand their perspective first.<\/p>\n\n\n\n![\"\"](\"https:\/\/coachannachoi.com\/wp-content\/uploads\/2026\/05\/13.-Empathy-2-1-1024x572.png\")
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<\/strong>\"I can feel what you are going through.\" Emotional empathy is sharing the emotion with the other person. Your sincerity is delivered through your tone of voice, facial expressions, and calmness.<\/p>\n\n\n\n
\u201cHearing that makes me feel bad too. I can feel how much effort you put into it.\u201d
\u201cAnyone would have felt upset in that situation.\u201d
Accept and feel the emotion together rather than jumping to a solution.<\/p>\n\n\n\n![\"\"](\"https:\/\/coachannachoi.com\/wp-content\/uploads\/2026\/05\/13.-Empanty-3-1-1024x572.png\")
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<\/strong>A leader who empathizes well during a 1:1 sends this message:
\u201cI respect you, and I truly want to understand you.\u201d<\/p>\n\n\n\n
Try saying this one sentence in your 1:1 today:
\u201cIt makes total sense that you felt that way in that situation. I completely understand.\u201d
That one sentence can open your team member's heart and change your team culture.<\/p>\n\n\n\n
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